Heels. Some love them, some hate them. Much like the case in the world of sports, wrestlers can be seen in different lights by any individual person. What makes people who used to love hate LeBron James totally hate him now? Why do some people boo the sh*t out of CM Punk even though he is awesome? What did the NWO have that no other group in wrestling history has been able to attain? These are some of the mysteries that come from heels, and they are questions that sometimes just have no answer. Heels are a fascinating part of wrestling and can totally divide groups of fans for no particular reason.
The term “heel” is most likely derived from a slang usage of the word that first appeared around 1914, meaning “contemptible person”. Common heel behavior includes cheating to win (e.g., using the ropes for leverage while pinning or attacking with foreign objects while the referee is looking away), attacking other wrestlers backstage, interfering with other wrestlers’ matches, insulting the fans (referred to as cheap heat), and acting in a haughty or superior manner.